Privacy Policy

We may collect personal and organizational information that you provide directly to us or that is collected through your interaction with OTA. Depending on the context, this may include names, job titles, email addresses, phone numbers, mailing addresses, payment information, membership details, event registration information, organizational or facility information, photographs, survey responses, and other information you choose to submit.

OTA may collect information at the start of an organization’s membership, during event registration, through website forms, through product purchases, and through trusted third-party vendors that support our operations.

OTA uses trusted third-party service providers to support website operations, membership management, event registration, payment processing, email communications, analytics, and other business functions. These providers may process information on OTA’s behalf and are required to safeguard information consistent with applicable privacy and security requirements.

• Process memberships, purchases, payments, donations, invoices, and receipts
• Register and manage participation in OTA events, webinars, and other programs
• Communicate with members, stakeholders, and other interested parties, including outreach, updates, industry information, and calls to action
• Provide services, resources, support, and member-related benefits
• Improve our website, programs, communications, and overall user experience
• Maintain records, conduct auditing and reporting activities, and comply with legal or regulatory obligations
• Support OTA’s mission to grow and protect organic through a unified voice that serves and engages the organic sector

OTA does not sell personal information to third parties.

We may share information with employees, contractors, consultants, member community leaders, service providers, and other authorized partners only as needed to carry out approved business purposes and support OTA’s mission. Access to information is limited to the minimum necessary for the intended purpose.

We may also disclose information when required to comply with applicable law, enforce our rights, respond to lawful requests from public authorities, or protect OTA, its users, or others.

Information should not be communicated informally outside standard organizational channels, and OTA does not distribute data to other parties except as necessary to further OTA’s mission or respond to legitimate legal requests.

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and browsing activity, including IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other usage data. This information helps us understand website performance, improve user experience, and maintain website security.

We may use cookies, analytics tools, and similar technologies to understand website traffic, improve website performance, support user experience, and evaluate how visitors interact with OTA’s website and digital content. Most web browsers allow users to control or disable cookies through browser settings. Disabling cookies may affect certain website functionality.

OTA takes reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, or disclosure.

Information may be stored in systems such as a customer relationship management platform and other business systems protected by security controls, including access restrictions and multi-factor authentication, where appropriate.

Although we work to protect information in our care, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

OTA retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and support ongoing organizational operations.

You may

• Request information about what data OTA collects and how it is used
• Request correction, updating, or deletion of your information, where applicable
• Subject to applicable law, individuals may request access to, correction of, deletion of, or restriction of certain personal information maintained by OTA.
• Contact OTA with questions or concerns about this Privacy Policy

OTA may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date.

Email: info@ota.com

If you have questions regarding this Privacy Policy or OTA’s data practices, please contact us.